Initial Disclosure Document
1. Who are we?
- Capital Car Finance Limited is a company registered within England and Wales, company number 06041030.
- Our Office Address is 10 Alvaston Business Park, Middlewich Road, Nantwich, Cheshire CW5 6PF.
- Our friendly team is on hand to support you within this journey and to answer any questions you may have.
- As a Motor Finance Broker, our aim is to obtain the best financial acceptance to fit your personal circumstance.
- We work with a variety of finance partners in order to help you obtain an acceptance.
- Please note, we are only able to offer finance products from our panel of lenders.
We’re happy to provide information on the finance products we offer at any time.
These include Hire Purchase, Lease Purchase, Conditional Sale and Personal Contract Purchase.
- Treating Customers Fairly (TCF) is a core part of our culture and we are committed to ensuring you receive a product suitable for your needs and circumstances.
2. Contact us
a. Should you have any questions prior to making an application, or have any
queries during or after your application has been made, you can contact us on the
following information –
3. Regulation
- In order to carry out our activities, we are authorised and regulated by the Financial Conduct Authority (‘FCA’).
- Our FRN is 685925, you can check this here – https://register.fca.org.uk/s/
- We act as a credit broker, not a lender.
- Please note we are not financial advisors.
4. Fees and Commissions
- We must inform you that we receive a commission payment for introducing your details to our lending panel, if you choose to proceed with your finance acceptance.
- This commission will not impact any rate, amount or acceptance you are offered and is an agreed fixed payment or fixed percentage of the amount you finance.
- This may vary by lender or finance partner.
- You have the right to request information on our commission at any time using the above contact details. We will provide you with full commission information prior to you entering into your finance agreement, and ask you to consent to proceeding with the agreement based on this information.
- Depending on the supply route of your vehicle, we may also charge a fixed administration fee of £299 for business transacted through Capital Car Finance Limited. This admin fee will be clearly indicated as a separate charge on our terms of business document sent to you prior to completion. Payment of the fee can be made via a secure payment link or by bank transfer.
- Please note you must pay this fee before your finance agreement is completed.
- If a dealer has a fee they charge to customers, we will carry out our own due diligence to ensure you are fully aware and informed of any fees charged to you before entering into any agreement on the vehicle.
5. Finance Options
- In order to assist you with obtaining vehicle finance, your details will be passed over to finance providers with whom we work.
- Our finance providers, in order to assess your creditworthiness, will check your information with credit reference agencies, and potentially fraud prevention agencies.
- They will also use the information that you have provided us to assist them in assessing your current status and affordability.
- It is important that all the information you provide is accurate and up to date.
- Please note that we cannot guarantee an acceptance and all potential finance is subject to terms and status.
- Before entering into any agreement, you should ensure you have fully read and understood the agreement you are considering entering into.
- We encourage you to take the time to read through any documentation provided, and please do ask any questions you may have.
- It is incredibly important you understand the type of agreement you are entering into along with your rights under the agreement such as (but not limited to) Distance Selling and the 14-day rule, Post Contract and your rights if there is an issue with the vehicle, Cancellation and what would happen should you not be able to keep up with the repayments.
- Our team is happy to answer any questions or go through anything in further detail, please contact us on the above.
- We will never provide you with a recommendation or advise you on certain products, however our partners will provide you with all the information required within your Pre-Contract Information to assist you in making an informed decision.
- If you would like further support or guidance around your finances, https://www.moneyhelper.org.uk/en provides free assistance that could help you.
6. Affordability
- It is extremely important that you look into finance options that are suitable for your current (and potential future) financial situation.
- We will go over all your details to ensure we have the correct information to pass onto our partners, who will then try to verify the information. However, please note that evidence of your income may be requested.
- If you are aware or suspect that your financial position will change in the future, you must inform us or the finance partner directly.
- Your credit rating could be adversely affected if you do not make payments when due.
7. Complaints
- If you wish to make a complaint, please do contact us using the contact information above.
- For full information on how we handle complaints, please see our Complaints Handling Procedure
8. Your Information
- In order to process your application, you will need to provide us with some of your personal information. We pride ourselves on handling your information in the most secure and professional way we can.
- Your data will not be processed without your explicit consent for us to do so, therefore if you do not wish for your application to be processed, we kindly ask that this is not submitted.
- As mentioned above, your information will be passed over to our finance partners in order to try to obtain you a finance acceptance. Whilst we have assessed the partners we work with, we have included their information within our privacy policy so you can fully research how they will use your information.
- For further detail on how your information is used by us and who it will be shared with, please view our Privacy Policy.
- Our ICO number is Z1023210.
